terms and conditions

Introduction

The website skinshop.gr is an online store selling products via the Internet (hereinafter referred to as the online store or website) created and operated by the company under the name E MARKOU SIA EE || PHOTOBIOLOGYLAB EE, located at 28 Street^IS OCTOBER TK. 45332 – YANNENA and is legally represented by E MARKOU, me VAT NUMBER. EN 800534270 and DOU YANNENA, LOAD number , electronic contact address info@skinshop.gr, telephone service line of the online store: 2651038040, (hereinafter for the sake of brevity the COMPANY).

The following terms and conditions will apply to the use of the online store with the brand skinshop.gr which is located at the online address skinshop.gr. Each user who enters and transacts or uses the services of the online store (hereinafter referred to as "visitor" and/or "user" or "customer" depending on whether he is limited to visiting the store only or orders and sells products and services) is deemed to consent to and unconditionally accept the below terms set forth herein, without any exception. If a user does not agree with these terms, then he must refrain from visiting, using the website as well as from any transaction or use of the services of the online store.

General terms

The COMPANY reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store, whenever it deems necessary, and undertakes the obligation to inform consumers of any change, through the pages of this online store. Contracts through the online store are drawn up in the Greek language.

Information & Products Provided

The COMPANY is committed to the accuracy, truth and completeness of the information listed in the online store, regarding the identity of the COMPANY as well as the transactions provided through the online store. The company, in the context of good faith, is not responsible and is not bound by electronic data entries that were made due to error/misdirection according to common experience and is entitled to correct them whenever it becomes aware of their existence.

Limitation of Liability

The COMPANY in the context of its transactions from the online store is not responsible and has no obligation to compensate for any possible damage or loss resulting from the cancellation of orders, from the non-execution or from the delay of their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs the interested customer based on the data kept about the availability or non-availability and undertakes, in the event of a change in these data, to promptly inform the customers of the non-availability in such a case bears no further responsibility. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website "as is". Under no circumstances is the COMPANY liable civilly or criminally for any damage (positive, special or cumulative, which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.) that may suffered by a visitor of the online store or a third party from a cause related to the operation or non-operation and/or the use of the website and/or inability to provide services and/or products and/or information available from it and/or from any non permitted third-party interventions in products and/or services and/or information available through it.

Intellectual property rights

All the content of the online store, including distinctive titles, marks, images, graphics, photos, designs, texts, etc. are the intellectual property of the COMPANY and are protected according to the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which the COMPANY has obtained a license to use for its own exclusive needs and for the operation of the online store. Any copying, transfer or creation of a derivative work based on this content or misleading the public about the real provider of the online store is prohibited. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of COMPANY or any other copyright holder. The names, images, logos and distinguishing features listed and describing the online store with the brand skinshop.gr or the products or services of the COMPANY or third parties are assets of the COMPANY or third parties respectively, protected by the relevant trademark laws. Their use in the online store does not under any circumstances grant a license or right to use them by third parties.

User responsibility

The user/customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and commercial ethics. He is obliged not to use the online store with the skinshop.gr brand for:
1. send, post, e-mail or otherwise transmit any content that is unlawful for any reason, causes unlawful offense and harm to the COMPANY or any third party or invades the confidentiality or privacy of any person's information
2. sending, publishing, sending by e-mail or transmitting in other ways any content that offends users' morals, social values, minors, etc.
3. post, post, e-mail or otherwise transmit any content that users do not have a right to transmit under the law or applicable contracts (such as inside information, proprietary and confidential information obtained or disclosed as part of work relationships or covered in confidentiality agreements),
4. send, post, email or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of any third party;
5. upload, post, e-mail or otherwise transmit any material that contains software viruses or any other codes, files or programs designed to interrupt, damage, destroy or tamper with the operation of any software or computer hardware,
6. intentional or unintentional violation of applicable laws or regulations;
7. harassing third parties in any way,
8. collect or store personal data about other users;

Limited license

skinshop.gr, subject to the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right to access, use and present this website and its contents. This license does not constitute a transfer of title to the website and its content and is subject to the following restrictions:
(1) you must retain on all copies of the website and its content all copyright and other proprietary notices and
(2) you may not modify the Website and its Content in any way or reproduce or publicly display, or distribute or otherwise use the Website and its Content for any public or commercial purpose, except as otherwise permitted herein .

Links to the website skinshop.gr

The links included in the online store lead to pages of the store or in some cases lead the user to go from it (online store) to websites of third party providers, businesses, etc. These linked websites are not under the control of the COMPANY and the COMPANY bears no responsibility for the contents of any such website or any link contained in a linked website, or any changes or updates to such websites. COMPANY is not responsible for internet broadcasts or any form of transmission received from any linked website. The COMPANY provides these links in its online store, only to facilitate the use of the online store, their use is not mandatory for the visitor/customer and the fact that they are included in the online store does not indicate that the COMPANY approves or accepts the content their.

Privacy

THE COMPANY created this website with the sole purpose of serving their customers. The skinshop.gr website is simple and friendly to use, while it has been designed to meet the specific needs of each user. In order to best serve you, it is important that you, our customer, understand that you must provide us with certain information related to the processing of your order that is kept by us

This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection from the skinshop.gr website, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers exclusively to your personal data, which you provide to us during your orders on this website.

Generally

The information voluntarily provided by the users of the mentioned website is used by skinshop.gr, in order for its users to have direct and meaningful communication with the store, to be provided with answers to specific questions they ask and finally to be served and executed their orders. The information that skinshop.gr collects through the website is intended to measure the number of visitors, to determine customer requirements for more products and to facilitate transactions with the company. skinshop.gr does not distribute to any other organization or partner that is not connected to skinshop.gr the electronic addresses, or any other information concerning its users and customers.

Gathering information

skinshop.gr designed its website so that its users can visit it without having to reveal their identity unless they wish to. Visitors to our website are asked to provide us with their personal data only in the event that they want to order product(s), register on our website and/or send an email to skinshop.gr.

Use of Information.
skinshop.gr collects four types of information about users:
(1) data that the user gives us when registering as a customer,
(2) data that the user gives us in order to execute his order from skinshop.gr,
(3) information that the user gives us in contest entries held from time to time;
(4) data that the user gives us for activation of telephone and internet services,
(5) data that the user gives us when logging in through another platform (ios, android, Facebook, Google apps). When filling out any order form on our website, you will be asked for your full name, address, postal code of your area, email address, telephone number, credit card details, payment method for the order. In addition, you may be asked for more specific information, such as shipping and delivery information for an order, billing information or details about an offer you have requested.

skinshop.gr makes use of the information you give us during the electronic submission of the form, in order to contact you about
(i) the delivery of the order to your place,
(ii) for confirmation and identification of the customer in any necessary case,
(iii) for new or alternative products offered by skinshop.gr,
(iv) special offers of skinshop.gr,
(v) activation of telephone or internet service,
(v) receipt of gifts after a competition draw. You have the possibility to choose whether or not you want to receive such communications from skinshop.gr by sending your request via e-mail to the email address info@skinshop.gr

Access to Information.
Every order fulfillment requires the collection of personal information, to deliver or reserve an order. Also, the use of a credit card, for the charge of which identification documents of the legal owner are required the first and only time, is guaranteed in every case. Any supporting document and document that certifies and declares the customer's identity remains strictly confidential and is checked only by the responsible department of skinshop.gr. Your submission of your personal data means that you consent to this data being used by skinshop.gr employees for the reasons mentioned above. skinshop.gr requires its employees and the maintainers of its website to provide its users-customers with the level of security mentioned in this Privacy Statement. In no other case can skinshop.gr share your personal information with others without your prior consent, unless this is required through legal channels. Please note that under certain conditions permitted or required by law or court order, the collection, use and disclosure of your personal data collected online without your prior consent (for example in case of court order).

Cookies

skinshop.gr has the possibility to use cookies as part of the facilitation and operation of the services through its website. Cookies are small files (text files), which are sent and stored on the user's computer, allowing websites such as skinshop.gr to operate smoothly and without technical anomalies, to collect multiple user options, to recognize frequent users , to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause damage to users' computers or to the files stored on them. We use cookies to provide you with information and to process your orders, while they are automatically deleted each time you leave the site. You must keep in mind that cookies are absolutely necessary for the skinshop.gr website to function properly and seamlessly.

Correcting, Amending or Deleting Information

skinshop.gr allows its users to correct, change, complete or delete data and information submitted to skinshop.gr. If you choose to delete a piece of information, skinshop.gr will act to delete that piece of information from its files immediately. For the protection and safety of the user, skinshop.gr will try to make sure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems regarding the operation of the website or to ask any question, contact skinshop.gr via skinshop.gr or by e-mail at info @ skinshop.gr. Changing or correcting your personal data can also be done via the skinshop.gr registration page. Please note that we will do our best to protect your personal data, but protecting your password on our website is also up to you.

Secure Transactions

skinshop.gr is committed to ensuring the security and integrity of the data it collects about the users of its website. skinshop.gr has adopted procedures that protect the personal data that users submit to its website or provide to it by any other means (e.g. by telephone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly. Your connection to it is secure because it uses SSL (Secure Socket Layer) technology. SSL technology relies on a key code to encrypt data before it is sent over the (SSL) connection. The security control between the data and the Server is based on the unique key code, ensuring the integrity of the communication. The browsers Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari support the SSL protocol and it is recommended to use them to connect to the skinshop.gr website.

Periodic Changes

Skinshop.gr is constantly expanding, updating and improving its website, and its related products and services, and will also update this policy. We recommend that you read this procedure at regular intervals, in order to be informed of any changes in the content of this personal data protection policy. This policy will be amended from time to time without prior notice to users.

Acceptance of the Privacy Protection Procedures implemented by skinshop.gr

If you use this website, you accept and agree to this Privacy Statement as well as to the terms and conditions of use of the website that have been announced through it.

Returns Policy

The COMPANY by supporting E-Commerce gives you the possibility, through the completeness of the descriptions posted on its pages, to enjoy the privilege of direct contact with the products it has from your computer screen quickly and easily. If the customer wishes to change the product, he has the right to do so within a period of time 14 (fourteen) calendar days from the date of its estimated receipt, without any return charge, on the condition that the return will be made with the partners of Skinshop.gr ACS Courier. Specifically the return to us marked 'Recipient Charge', with the ACS Courier  it's free & as soon as we receive your package, your change is sent, with a charge of 4 euros.

Product returns due to delivery error

In all cases in which other than what was sold, by type or quantity, or missing a quality previously agreed upon in writing with the COMPANY, the customer returns the products to be checked and the error determined. In this case, the costs of returning the products to the company as well as the costs of re-promotion to the customer are borne by the COMPANY as long as the method of return proposed by the company is followed.

For more information we are always at your disposal either by phone 2651038040 or by e-mail at info@ skinshop.gr

Payment methods

Credit card we use the Viva payments payment system

Via the Viva payments payment system, you can use a credit/debit card such as Mastercard, Visa and American Express.

Pay on delivery

You can make your payment using the cash on delivery method with a fee of +3€

Shipping methods

For shipments within Greece we use ELTA COURIER.

Shipping cost

The charge for orders above of €150 the shipping cost is free 
The charge for orders below of €150 the shipping cost is 2€

For more information we are always at your disposal either by phone at 2651038040 or by e-mail at info@skinshop.gr.